My dad and I were not very close while I was growing up. He was busy climbing the corporate ladder in the steel business. First, with Wheeling Pittsburgh; then National Steel.
I would hear him talk about W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant.
Deming was a famous quality management guru. He was largely ignored in the United States but found a listening ear in another nation across the ocean.
Growing up, when you saw the words, “Made in Japan,” it meant cheap junk.
Today? What is Japan known for?
Deming worked with the Japanese manufacturing industry, working with Statistical Process Control (SPC), a precursor of Total Quality Management (TQM). Deming is considered to be the most influential non-Japanese person in the field of the Japanese manufacturing industry.
“If you can’t describe what you are doing a s a process, you don’t know what you’re doing,” Deming would say.
Studying Deming led me to The Process Epiphany.
The Epiphany? Processes practice are the road to business freedom.
No processes. No freedom.
More processes. More freedom.
One by one, I built processes and honed them to perfection using Deming’s philosophy.
First, attracting million dollar prospects – that is The Seminar Money Machine®.
Then, closing affluent prospects – The Affluent Engagement System®.
Then, delighting million dollar clients – World Class Deliverables™.
Then nurturing stalled prospects – that’s The Ultimate Nurture System™.
Having these systems gave me lifestyle freedom – and the confidence that it is done the right way (as in what works) every time.
What’s the next area of your business to systematize?
Imagine it’s done.
What difference would it make in your business… and life?
Make it happen! You can do it yourself, I did. Or find a proven system that you can install in your business.
Knowing what works changes everything.
Deming would say, “It is not enough to do your best; you must know what to do, and then do your best.”
P.S. We did reconcile later in life – a story for another time.