Davis Love III. Champion at 51. Love it! The old guy beat the younger guys.
What the secret to winning in golf? Systematized swing (which I don’t have).
Same in our business.
My dad was in the steel business and he taught me about W. Edwards Deming. Deming was largely ignored in the United States, but found a listening ear in another nation across the ocean.
Guess where? Japan.
Growing up, when I saw the words “Made in Japan,” it meant cheap junk, because that’s what it was.
Today? What is Japan known for? Quality.
Deming had a very large role in that rehabilitation, as did the Japanese who were willing to listen and be mentored. He taught them how to produce consistent quality through repeatable and improvable processes.
Had I not learned and implemented the power of systems and processes, there’s no way I would have survived having to take over and rehabilitate the “inside” of my Legacy Planning firm.
Talk about repeatable processes… one of my favorite places to stay is The Four Seasons. What a wonderful experience.
Their motto is “Systematize everything, humanize the rest.”
What’s the first thing in your practice you should systematize?
For me, it was prospecting, then selling. I created a system for each.
Is your marketing and selling still done by hand? Or is it systematized and still drawing prospects whenever you aren’t in the office?